Why Responsible AI (RAI) is important

Gen AI provides a powerful tool for building software; however, companies confront adoption challenges due to concerns about AI safety and responsibility — in surveys, enterprises' main roadblocks are privacy laws (31%), AI governance, and orchestration (31%); and more than 50% of enterprises emphasized the risk of biases and hallucination. Amid increasing AI lawsuits and upcoming regulations, developing and adopting responsible AI could be key to effectively mitigating legal risks and enabling this transformational technology.

To examine closely the use cases of Responsible AI (RAI), we will decouple Responsible AI from the jobs-to-be-done (JTBD) and solution-mapping perspectives in this post.